FAQ

How do referrals work?

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Talk to your First Stop Health provider.

During your virtual visit, your provider may suggest a referral based on your symptoms and/or health history. You can also request a referral during your visit and discuss options with your provider.

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We'll get things started!

Someone from your care team may reach out to ask for your preferences and insurance information via our message center. This will help us find quality, affordable options in your insurance network. You’re also welcome to tell us about any provider preferences you already have.

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Your care team will send your referral.

After you receive your referral, you are free to schedule your own appointment. Be sure to confirm service prices according to your health insurance.

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Follow up with us!

Let us know how it went in your secure Message Center or simply have another First Stop Health Primary Care visit. You can also allow your specialist to share the results with us.