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FAQ

How do lab orders work?

Lab work can be an essential part of understanding what’s going on in your body. Providers at First Stop Health routinely order lab work to: 

  • Check in on your health as part of your routine annual checkup 
  • Test for nutritional deficiencies, infections and more 
  • Check your cholesterol and blood sugar levels 
  • Authorize prescription refills 
  • And more  
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1

Talk to your provider.

During your virtual visit, your provider may suggest lab work based on your symptoms and/or health history. If you have a concern, you can also ask your provider if lab work would be appropriate for you.

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2

We'll get things started!

Be sure to review your after-visit summary for next steps. Someone from your care team may reach out to ask for your preferences and insurance information. This will help us find the best in-network lab option for you.

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3

Your care team will send your lab order.

Your lab order will tell you if you need to fast (stop eating and drinking for a certain amount of time) before your visit. As a reminder, your lab order can be found in your past visits (for Quest and LabCorp locations) or the message center within the app.

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4

Get your labs done.

When you schedule your lab visit, be sure to confirm pricing according to your health insurance plan. Bring your ID and a paper or digital copy of the lab order with you.

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5

It’s time for results!

You can log into the lab company’s website to see your results online. You can also have a follow-up visit with your provider to receive the results of your lab order. If you're unsure if your lab results are ready, you can message us for support. Please wait at least 72 hours after completing labs before requesting support.