First Stop Health homepage woman smiling at tablet during virtual doctor visit

Easy, affordable, healthcare for all

Our mission is simple: Create the best, most delightful healthcare experiences for employees. Made available by employers, First Stop Health delivers care that people love.®

Providers at First Stop Health

Connected care all in one place

Grounded in compassion and trained in empathy, our providers are here to help patients through every step of their health journeys.
Our Care Teams include:
  • Board-certified doctors
  • Registered dietitians
  • Board-certified health coaches
  • Licensed therapists
  • And more...
First Stop Health providers

Our foundations of care

Affordable, delightful, and engaging virtual care for employers and their employees.

100%

of fees are at risk with performance guarantees

171%
Average employer return on investment
Affordable

$0 care for employees and their dependents. Plus, visits do not incur claims for employer healthcare savings.

Affordable delightful $0 care
Delightful
We exceed patients’ expectations and 86% of visits are rated a perfect 5-stars.
First Stop Health Reviews
Engaging

Through hyper-personalized member and client engagement, we drive industry-leading utilization and enhanced patient and partner satisfaction.

Custom Employee Engagement Campaign
60%

Average combined utilization of our Primary Care, Urgent Care, and Mental Health

 

 

 
~9 in 10

visits are cost-diverting from in-person facilities

Your first stop for whole-person care

From short-term, immediate support to ongoing, hands-on health maintenance, First Stop Health Virtual Care is available for all patients' unique healthcare needs.

Homepage Screenshot

A virtual medical home

A holistic patient experience, available all in one place. Primary Care includes:

  • Urgent Care that drives employee engagement
  • Preventive care tactics for age- and gender-based screenings
  • Chronic disease management for prevention and maintenance
  • Advanced clinical and benefits navigation for hands-on follow up and adherence
Specialist Screenshot

Wrap-around support from wellness specialists that enhances Primary Care

Included with First Stop Health's Primary Care, Specialist Care:

  • Is comprised of board-certified health coaches, registered dietitians, and certified diabetes educators
  • Includes support from wellness specialists who create custom plans to support members
  • Supports patients at a cadence that works best for them, whether it's weekly, monthly, or quarterly
Website Images  (8)

The heart of patient engagement

An urgent care doctor is just a few clicks away with First Stop Health. Urgent Care includes:

  • Doctors who are available 24/7 and in <5 minutes (on average)
  • Support for non-emergency, episodic conditions like sore throat, rashes, UTIs, and more
  • Quick and easy access via phone call, app, or website
Mental Health Appointment Screenshot

Care for the whole person

A robust mental health solution for whole-person wellness. First Stop Health Mental Health includes:

  • Short-term counseling, long-term therapy, and a broader, wrap-around network certified health coaches for things like tobacco cessation, life and vision planning
  • Easy access to health and wellbeing services employees need — all at no cost to them and their dependents
  • No predefined limits on the number of sessions with a mental health provider

For Patients

Support your healthcare journey

  • 24/7 support from expert providers who are here for you
  • On-demand and scheduled visits via phone or video
  • Care at your fingertips through your First Stop Health portal, available on web and mobile app
For Patients

For Consultants

Optimize benefits with cost savings

  • Performance guarantees with 100% of client fees are at risk
  • Virtual care solutions in one place for seamless experiences
  • High satisfaction with +80 Patient and Client Net Promoter Scores
For Consultants

For Employers

Made for all sizes and funding levels

  • We manage and fund employee engagement campaigns
  • Hands-on support from Customer Success Representatives
  • On-demand reports and quarterly review calls to see virtual care success
For Employers
Testimonials

What Patients Love About First Stop Health

"I saved hours of time and hundreds of dollars.  My doctor has a professional demeanor and took his time to assess my symptoms and prescribe appropriate medications.  I could not recommend more highly!"

Website Testimonial Headshots (2)

First Stop Health patient

North Carolina

"My counselor is very supportive and encouraging. He gives me tangible actionable steps to reach my goals and allows me to express myself freely."

6-Dec-04-2024-07-38-56-4492-PM

First Stop Health patient

Florida

"I FINALLY found the doctor for me. I really feel like I found someone that truly cares for her patients and listens to what is going on and tries to find the underlying cause. She’s amazing."

Website Testimonial Headshots (4)

First Stop Health patient

Oklahoma

"My First Stop Health counselor was able to help me see things differently and really helped me make sense of everything going on. I really appreciate this service during these unprecedented times."

iStock-1999831980

First Stop Health patient

Texas

"My Health Advisor is such a refreshing person to talk with. She finds the positive and does a great job of analyzing where you are with no judgment. She is always ready with great suggestions and supportive prompts to keep me on goal."

iStock-1978128998

First Stop Health patient

New York

"The doctor was kind and patient with me. She provided great care, and I felt like she was excited to help me in my health journey. I’m really grateful for her help, referrals, and reassurance. I’ve had lots of of health issues lately, and I’ve been feeling like a bother, or even obnoxious, but this doctor showed that she was interested in helping me get to the root cause. Thank you!"

2-Dec-04-2024-06-04-19-1300-PM

First Stop Health patient

Kansas

"My dietitian was so kind and helpful, and very understanding about me having my baby with me during our meeting. She helped me be excited about improving my own and my family's diets and eating habits!"

Website Testimonial Headshots (8)

First Stop Health patient

Michigan

"I almost canceled my call because I'm struggling so much with my health choices. But I kept the call going and felt so helped and inspired by the advice and talk through. She definitely does a great job with whole-person health!"

3-Dec-04-2024-07-39-34-6028-PM

First Stop Health patient

Rhode Island

"I had a wakeup call with a new diabetes diagnosis; the diabetes educator was there when I needed help. I had so much to learn, and I was scared."

11-2

First Stop Health patient

Iowa

"I really enjoy my doctor's expertise on women’s health! I feel like she understands the challenges and gives great advice."

2-Dec-04-2024-05-58-26-1390-PM

First Stop Health patient

South Carolina

"I saved hours of time and hundreds of dollars.  My doctor has a professional demeanor and took his time to assess my symptoms and prescribe appropriate medications.  I could not recommend more highly!"

Website Testimonial Headshots (2)

First Stop Health patient

North Carolina

"My counselor is very supportive and encouraging. He gives me tangible actionable steps to reach my goals and allows me to express myself freely."

6-Dec-04-2024-07-38-56-4492-PM

First Stop Health patient

Florida

"I FINALLY found the doctor for me. I really feel like I found someone that truly cares for her patients and listens to what is going on and tries to find the underlying cause. She’s amazing."

Website Testimonial Headshots (4)

First Stop Health patient

Oklahoma

"My First Stop Health counselor was able to help me see things differently and really helped me make sense of everything going on. I really appreciate this service during these unprecedented times."

iStock-1999831980

First Stop Health patient

Texas

"My Health Advisor is such a refreshing person to talk with. She finds the positive and does a great job of analyzing where you are with no judgment. She is always ready with great suggestions and supportive prompts to keep me on goal."

iStock-1978128998

First Stop Health patient

New York

"The doctor was kind and patient with me. She provided great care, and I felt like she was excited to help me in my health journey. I’m really grateful for her help, referrals, and reassurance. I’ve had lots of of health issues lately, and I’ve been feeling like a bother, or even obnoxious, but this doctor showed that she was interested in helping me get to the root cause. Thank you!"

2-Dec-04-2024-06-04-19-1300-PM

First Stop Health patient

Kansas

"My dietitian was so kind and helpful, and very understanding about me having my baby with me during our meeting. She helped me be excited about improving my own and my family's diets and eating habits!"

Website Testimonial Headshots (8)

First Stop Health patient

Michigan

"I almost canceled my call because I'm struggling so much with my health choices. But I kept the call going and felt so helped and inspired by the advice and talk through. She definitely does a great job with whole-person health!"

3-Dec-04-2024-07-39-34-6028-PM

First Stop Health patient

Rhode Island

"I had a wakeup call with a new diabetes diagnosis; the diabetes educator was there when I needed help. I had so much to learn, and I was scared."

11-2

First Stop Health patient

Iowa

"I really enjoy my doctor's expertise on women’s health! I feel like she understands the challenges and gives great advice."

2-Dec-04-2024-05-58-26-1390-PM

First Stop Health patient

South Carolina